搬家常识
搬家公司服务原则
(一)搬家公司的六大原则
(1) the six principles of the moving company
⒈员工的行为要规范守礼;
The behavior of the employees should be standardized.
⒉道德情操高尚,团结和睦,互帮互助;
The moral sentiments are noble, United and harmonious, and help each other.
⒊服饰应整洁大方,不得邋里邋遢,举止文明要有礼貌;
Dress should be neat and generous, not sloppy and polite.
⒋即应准时准点,轻装轻卸,物置到位,价格公道;
That is to say, punctuality should be punctual, light loading and
unloading should be carried out, and things should be put in place and
prices should be fair.
⒌待人应和蔼真诚,确保优质服务;
People should be kindly and sincere, to ensure good service.
⒍遵守公司的规章制度,搞好环境卫生。
Comply with the company's rules and regulations and do well in environmental hygiene.
(二)搬家公司的四不原则
(two) the four non principle of the moving company
⒈不接受招待的原则(不接受客户的招待);
I don't accept the principle of hospitality.
⒉不吸客烟(屋主给你烟时,应予以拒绝);
If you smoke, you should refuse.
⒊不索小费(不能向屋主收取任何费用);
No tipping is allowed.
⒋不损坏物品(不能损坏客人的物品)
No damage to items.