搬家公司服务原则 |
添加时间:2018/11/17 15:36:30 浏览次数: |
搬家公司服务原则 Service principle of moving company (一)搬家公司的六大原则 (1) the six principles of the moving company ⒈员工的行为要规范守礼; The behavior of the employees should be standardized. ⒉道德情操高尚,团结和睦,互帮互助; The moral sentiments are noble, United and harmonious, and help each other. ⒊服饰应整洁大方,不得邋里邋遢,举止文明要有礼貌; Dress should be neat and generous, not sloppy and polite. ⒋即应准时准点,轻装轻卸,物置到位,价格公道; That is to say, punctuality should be punctual, light loading and unloading should be carried out, and things should be put in place and prices should be fair. ⒌待人应和蔼真诚,确保优质服务; People should be kindly and sincere, to ensure good service. ⒍遵守公司的规章制度,搞好环境卫生。 Comply with the company's rules and regulations and do well in environmental hygiene. (二)搬家公司的四不原则 (two) the four non principle of the moving company ⒈不接受招待的原则(不接受客户的招待); I don't accept the principle of hospitality. ⒉不吸客烟(屋主给你烟时,应予以拒绝); If you smoke, you should refuse. ⒊不索小费(不能向屋主收取任何费用); No tipping is allowed. ⒋不损坏物品(不能损坏客人的物品) No damage to items. |
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